Delete Your Account

1. How to Delete Your Account

You can permanently delete your Qurrix account directly from the mobile app. No email request or approval step is required.

• Open the Qurrix mobile app and sign in.
• Go to the Settings tab.
• Scroll to the bottom and tap "Delete my account".
• Confirm when prompted. Your account is deleted immediately and you are signed out.

2. What Happens When You Delete Your Account

Deleting your account is permanent and cannot be undone. Once deleted, you will be signed out on every device and will no longer be able to sign in.

• Your profile is permanently removed and no longer appears anywhere in Qurrix.
• Your sign-in credentials stop working immediately and cannot be restored.
• You are removed from your agency's team, dashboards, analytics, and assignment lists.
• To use Qurrix again in the future, you would need to be set up with a brand-new account.

3. Data We Retain

Some records that are part of your agency's business history are kept after your account is deleted, so the agency's books and compliance records remain accurate.

We retain these records only for as long as required to meet legal, tax, accounting, and audit obligations — typically up to 7 years — after which they are removed in the ordinary course of business.

• Historical commission and revenue records tied to past deals.
• Audit and security logs that we are required to retain.

4. Deleting on Behalf of a Team Member

Agency managers and administrators can remove a team member's account from within the Qurrix platform. A removed team member's account is permanently deleted on the same terms described above.

5. Questions

If you have any questions about account deletion or your data, contact us at support@qurrix.com. For legal enquiries, reach us at support@qurrix.com.